online business banking service SUCKS!!

FnB changed theirs mobile site layout, on the menu scroll you used to get a tab for send money, which gave you the option to select ewallet, this has been replaced by an ewallet tab on the menu scroll itself. however when i tried to use this it requests you to register a cell number to it.

1. Which idiot decided this? ( i logged in you have all my details i just got an OTP for the log in! use that number!) Anyway i put in the cell number and OTP to confirm the registration for Ewallet. Thereafter it showed that the ewallet account did not have funds to send an ewallet, naturally I figured i needed to transfer, from the Business account to the ewallet account.

2. I Clicked on the menu tab to go to transfers (this is where the FUN starts) as i clicked I was asked to log in again, i did and saw there was no ewallet account to transfer too!! I tried to go to the accounts page and was asked to log in again.

3. After i was asked to log in every time i clicked on something, my account was locked! (suspected *****)

4. i called the call center and created a new user name (on the PC site ) which only worked once and when i tried to log in again 2mins later to test on mobile and PC, it did not work! ( I was blocked again)

5. I called back and was guided through the reset process again, which worked once and when i log out to go back in (test again ) it did not work.

6. The Call center closed (24/7 banking , your business never sleeps , What a load of Horse ****!!) My business slept and is still sleeping because your call center only opens at 08:00.

7.I tried to reset and create new log ins during the night (till 23:30) and nothing worked! (it kept saying i needed to contact the bank! (how?? you are closed?)

8. My driver needed the ewallet for toll fees and fuel, so he could get back from a delivery, sad to say he slept at a garage, because i was unable to send him the funds. he and my vehicle was at risk! ( I never slept Stressed out, i mean this is my life you playing with)

9. Let me help you change those false billboards, to "24/7 business account, open one today and you will never sleep!!!