FG
Fundile G
1 reviews | Active since Feb 2013
21 Nov 2015, 10:02
Online business account opening
App**** for business account online in July.Submitted documents & no feedback even now.Every time I call I am told to send new documents or told that my documents are with their verification department.Last week I called & was told my matter is been escalated to manager & will be called within 48 hrs & no one called me..Disappointed..What a bad service <br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Nov 2015, 10:53Hello gqwabfn1,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 817068.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 817068.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply21 Nov 2015, 10:53
Official
Hello gqwabfn1,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 817068.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 817068.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)