1 reviews | Active since Apr 2018
Online Business Account
I app**** for a Business Account with FNB on 2018-07-20 via online banking. After being sent from pillar to post with regard to upload my FICA documents the account was activated on 2018-08-24. Now I requested a Bank verification letter and activation of online banking in the branch and I was told to do it telephonically. When I called on the. 27th they said they'll request the letter for me and the turn around time is 24 hours.
Good Day Lwazi Mbalo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to business banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lwazi Mbalo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to business banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***