Online banking shows inaccuracy on account

I made a purchase using the budget facility of my credit card account and then I settled the amount. The settlement amount now shows a zero balance, however the purchase still reflects on my online banking profile - with an installment amount due to go off month end. <br> <br> I spoke to a consultant, Donay Ontong, at my branch and after an hour of waiting, my problem has still not been solved. I was basically told that the glitch is on the online banking side and nothing can be done as the system updates automatically. I was also informed that the installment won't go off on my account, but I don't feel comfortable with this - BECAUSE the system works automatically and I fear my account will be debited. <br> <br> All I want is for the purchase to be cleared off my account, without me having to spend time (that I don't have - hence the use of online banking) on the phone or at the bank talking to consultants.<br>