VM
Vhuthuhawe M

1 reviews | Active since Oct 2017

19 Apr 2018, 15:26

ONLINE BANKING SET UP------BAD SERVICE !!!!!

We opened a business account almost 3 weeks ago However since then we have been sending countless emails to Online Business Enterprise concerning the set up of our Online Banking however till this day NO ONE has gotten back to us. We are fraustrated as we have not been able to operate or even pay our rent for the month due to this fraustration. CAN SOMEONE GET BACK TO US?????? CAN SOMEONE HELP DELIVER THE PROMISE OF FNB THOUGH. Our account number is ********** 8137. Contact number ********** . I Trust this will be sorted ASAP!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Apr 2018, 15:51
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***