1 reviews | Active since Oct 2013
Online Banking Service
Service was very poor in fact , ill informed agents , transferred me to a different department more than once (Maryam. online Banking Navigation)
Explained myself 3 times did the verification 3 times ... agents should of seen my notes if any in my account but I guess that wasn't there.
Problem is still not resolved
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)