NR
Ntebaleng R

1 reviews | Active since Jan 2019

17 Jan 2019, 12:51

Online banking reversed to a ***** guy

I feel disappointed and helpless but to cry the whole day.i deposit money to a person to build a house for me but that's person dissapered for a month, I decided to go to bank to report him than FNB block his account until that person visited bank asking about his account, than bank talled him the story, than he agreed to pay back my money, we meet at the bank and deposit money using online banking. And the bank talled me to wait for 24 hours, I did so, but after a day my money not in, I rushed to bank again and ask the problem, the bank reversed the money to that ***** guy again .what can I do please tell me, because that's guy account is empty cause he even withdraw that money was supposed to mine.i am confused and don't know who can I blame bank or that guy.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jan 2019, 13:26
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards
Hello Peter Complaints Team
*** (option one)
NR
Ntebaleng R's update17 Jan 2019, 13:30
Reviewer Update
Thank you , I hope this thing will be fixed as soon as possible so that I can get my money back.i want peace at home.