Online banking Portal difunctional for basic usage

FNB, my family has been banking with you for 3 generations. Please do not stop this tradition with your Banking Portal that CANNOT do basic functions. The problems are below: 1. Getting a new card = "Requested Cuac Rel Not On Pcd 92980. Error code: 459" - Tried at least 12 times 2. Getting a new car licence disk via App = Crashes App - Tried more than 10 times in 2 weeks 3. Getting 3 months statements = 4. Having my partner as a secondary user = Cannot log in or change password due to service time-out 5. Forex = When inserting the amount I want to pay, the portal automatically inserts thousand separators as commas and then the system does not recognise the comma's (,) as it is a unrecognisable symble, but it is done automatically. How the hell is this even a thing!?

Please see to it that these minor issues are fixed before 2024 and also look at your logic flow for user experience. It is bizarre to think that you have Billions in resources to work with and with Online banking being the future, replacing your brick and mortar branches, that this is what we as small business owners need to deal with. You do not have excuses.

If not fixed by 1 Jan 2024, I will move to Investec. Period.