FB
Frans B
1 reviews | Active since Jan 2015
01 Jul 2015, 00:11
Online Banking not working, not earning eBucks
I have left a message on FNB's website. No one got back to me. When I opened my account the salesman assured me that I will earn eBucks. When I log on to my internet banking it says that I'm not qualified to earn eBucks. I had a look at the criteria for qualification and I comply to all the requirements. This is why I switched to FNB, to earn eBucks.<br> <br> I cannot use my internet banking to create a beneficiary or make a one-time payment. <br> <br> I just switched to FNB. My salary was paid into this account for the first time and now I can't bank on-line. <br> <br> Well done FNB, things aren't looking good... I'm considering just opening a new account with another bank that can get the basics right.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
01 Jul 2015, 08:50Hello fprb1606,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 714074.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 714074.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Jul 2015, 08:50
Official
Hello fprb1606,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 714074.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 714074.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
