Online banking - Forex is a complete disaster

<p>In the past their forex section of the online banking used to work reasonable well. A couple of months ago they changed the layout and process to apply for a Forex transaction. It is now full of bugs and has not once worked for me successfully. It is completely unreasonable that they require 24 hours to process a forex application in the first place. How are you supposed to react to sudden currency fluctuations???<br />Now worse my application was once rejected because their online banking did not understand that an European account in the EUR-zone trades in EUR's. An application should not be logged successful if such a thing happens. The second time around my application never loged on the system even though I did confirm all steps to the end.</p> <p>This is extremely frustrating and calling them changes nothing nor does one get satisfactory help.</p> <p>Antother thing: Since years the Forex online banking has a fied to specify a pre-booked exchange rate. Upon my inquiry this was actually never implemented and is actually not an option.<br />FNB , How can we frustrate you?</p> <p> </p>