MP
Mala P
1 reviews | Active since Jun 2015
25 Jun 2015, 13:48
Online banking down and no communications from FNB
Hi <br> <br> Today is the 25th of the month, FNB Online banking has been down all morning, and NO communication from FNB to its clients, I called the call centre ***) on a few occasions and they keep telling me that they have no idea when the system will be up and running again.<br> <br> This is completely unacceptable<br>
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FNB (First National Bank)'s replyOfficial
25 Jun 2015, 14:45Hello malapaul,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 710041.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 710041.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply25 Jun 2015, 14:45
Official
Hello malapaul,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 710041.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 710041.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)