1 reviews | Active since Nov 2017
Online banking
This is now the 3Rd complaint about my online banking profile. it keeps on giving me errors stating that my password and username is incorrect. I have used the same login details for years now... I cannot take this absolute incompetence anymore!!!
Hello Vickyviljoen1
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Vickyviljoen1
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***