AT
Andrea T
1 reviews | Active since Jan 2012
16 Nov 2018, 13:02
Online app payment not functioning
Online app payment with immediate clearance does not work. App indicates payment was done successfully, but payment is not done. I tried 3 times today at different times of the day. No error message.
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Nov 2018, 15:27Good Day Ms Van Tonder
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply16 Nov 2018, 15:27
Official
Good Day Ms Van Tonder
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***