gF
george F
1 reviews | Active since Nov 2017
29 Dec 2018, 12:12
Online app and Private banking
Hi
I app**** for debt consolidation loan via online banking. It was approved and when i got to the page where i have to ad the accounts that must be settled it did not want pass it and gave some error.
I phoned the private banking number and i have been transferred to many different departments with many different answers. I was told to phone this number and that number. As a private banking client is one of the perks not having to do that? Eventually i was told it was declined apparently. after it was approved........
Please sort this out ASAP as i am very much over this poor service i receive from you guys.
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Replies (2)
FNB (First National Bank)'s replyOfficial
31 Dec 2018, 10:12Good Day Mr. Finck,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply31 Dec 2018, 10:12
Official
Good Day Mr. Finck,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s replyOfficial
31 Dec 2018, 10:12Good Day Mr. Finck,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply31 Dec 2018, 10:12
Official
Good Day Mr. Finck,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)