Online account nightmare
<p>I opened an FNB business account online. All docs were submitted by the 4th June 2016. It is now the end of day 9th June 2016, and my acc is STILL not active. Apparently, NOBODY can assist me or tell me when it will be finalised. I almost lost a huge deal due to FNB's delay. I have about 6 different accounts with FNB, and have always praised them. NOT ANYMORE!!</p>
My mistake...its the end of day 10TH JUNE 2016.
My mistake...its the end of day 10TH JUNE 2016.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 939828.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 939828.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Dear Thabo
Thanks for your call this morning. I was promised that my account will be activated. Guess what??? Nobody from FNB has even bothered to call to finalise my account. It has been FIVE full working days. Didnt realise that FNB was so slow. Really really disappointed with the service from FNB.
Dear Thabo
Thanks for your call this morning. I was promised that my account will be activated. Guess what??? Nobody from FNB has even bothered to call to finalise my account. It has been FIVE full working days. Didnt realise that FNB was so slow. Really really disappointed with the service from FNB.