KK
Keamogetswe K

1 reviews | Active since Jan 2022

15 Sept 2025, 08:12

Onhold account

Dear madam / sir

I hope this email finds you well. I am writing to follow up on the documents I submitted last Thursday regarding my business account.

As time is of the essence for my operations, I would greatly appreciate any updates or feedback you can provide on the status of my request.

Thank you for your support and attention to this matter. I look forward to your prompt response.

Best regards,

ID number:*** ***

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Replies (2)
KK
Keamogetswe K's update16 Sept 2025, 13:05
Reviewer Update
Dear madam / sir

I hope this email finds you well. I am writing to follow up on the documents I submitted last Thursday regarding my business account.

As time is of the essence for my operations, I would greatly appreciate any updates or feedback you can provide on the status of my request. I was promised to be rep**** after 24 hours / 48 hours

Thank you for your support and attention to this matter. I look forward to your prompt response.

Best regards,

ID number:***
*** /
***
KK
Keamogetswe K's update16 Sept 2025, 18:09
Reviewer Update
Good day.

At this point I am beyond frustrated by this response as my business has come to a stand still because of this hold on my account.

Firstly I sent though all relevant documents to you not on one occasion but on 3 separate days on the 2nd , 8th and 10th. Now I don't know what more documents you need as your email is the very same feedback I receive d before I even sent the required documents.
I request that I have someone call me to explain this whole process, where the matter is currently at and how this can be resolved. Emails are not working for me anymore, I have a family to take care of and my business not operating means that my kid is not being taken care of.

At this point please call me back . (please not I am not going into a branch as they are all clueless and do not want to spend money I don't have to go sit on a call with your staff that won't help me)

Case number: ***
ID number: ***