Ongoing Payment & Transfer Issues – No Resolution from FNB

I have been struggling with FNB for months regarding payment issues on the app. Every time I try to transfer funds to my loan and credit card accounts, I get an “unable to process request” error. As a workaround, I made direct payments using the account numbers provided, but the funds were reversed without explanation.

I was promised that FNB’s Collections Department would contact me to resolve this, but after months, no one has followed up. This is causing unnecessary stress as I need to ensure my payments go through.

FNB, please resolve this immediately and provide a clear solution! I need urgent assistance as I cannot keep dealing with failed payments and empty promises.