Ongoing pathetic service.

Someone needs to do something about the bad service at FNB. Wanted to do banking at the fnb walmer park branch only to find a very long queue of people waiting to be served by one teller, because there is only one teller allocated to that branch from headoffice. Or that's what the branch manager says. The reason why there was such a long queue of people is because all their atm's were closed for construction work. If you know that you don't have the atm's, at least open 3 tellers for that day. Pathetic service. I do business banking and personal banking with fnb, but at this rate of service, I doubt that it will be for long. I've complained about the bad service before and they were going to phone me back with a reference number, but nothing like that ever happened. They just care about your money and not about the service they give you.

I do believe that FNB is one of the best banks, but with this service they will definitely loose plenty of customers.

PS! Branch managers office's lights were off. So I take it she already left for the day. Not that it helps to complain to her.