EM
Eman M
1 reviews | Active since Jun 2019
10 Jul 2019, 15:07
One time pin won't change!!
I called the other day to change my one time pin to my email, seeing as I'm overseas and need to attend to matters urgently!
I was told it would take 24 hours. However, now it's been over 24 hours and no change has occurred.
Ridiculous!
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
10 Jul 2019, 16:32Good day Eman Moolla,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply10 Jul 2019, 16:32
Official
Good day Eman Moolla,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***