AG
Adri G

1 reviews | Active since Mar 2024

01 Sept 2015, 08:58

One thing worst

One thing worst then not having money is having it and not being able to gett to it.<br> <br> I need my FNB Card number and nobody can help me.<br> <br> I do not use a bank card...never.<br> I use internet banking always and for everything and that is the why I work and because I do not use my card FNB disable it.<br> If I need to card if twice in a year then I need to go back to FNB and pay for a new one. Just so FNB can disable it because I do not use it.<br> <br> Now my internet banking is logged and I can not reset my password because I do not have my card number and I revues to keep on wasting my time effort and money to go into bank again to get a new card so FNB can disable it again for not using it.<br> <br> <br> Ask me all the security questions I don't mind but please give me my card number. <br> <br> I really hate to love FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Sept 2015, 09:56
Official
Hello FrancinaG,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Kind regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)