kW
karen W

1 reviews | Active since Aug 2011

18 Dec 2017, 13:28

One of their customers is a ********* and wont refund my money

One of their customers in Port Elizabeth told me he had goods to sell, I sent him the money and asked him when he was going to send, he got annoyed at me for constantly bothering him on his phone and said he would refund me that was beginning of last week by the end of the week I told him there was still no refund, on Friday he said he would go back to his bank and do another deposit still nothing

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Dec 2017, 09:02
Official

Good Day,

Thank you for your posting.

According to our records a previous complaint was logged on the 15/12/2017, reference number *** was issued. The complaint had been routed to FNB ***** department for investigation and resolution.

Once the matter had been investigate and finalised the ***** department will provide you with feedback.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)