1 reviews | Active since Apr 2011
One of my Accounts has "SET DECEASED" Transaction
<p>Good day,</p> <p> </p> <p>I am not sure what is happening on my account. I have a couple of FNB account and for some reasons one of them is now "SET DECEASED". Does this mean I am thought to be dead or what? Please kindly deal with this asap as I need to use some funds from account. Tomorrow there are debit orders that are supposed to go off. I tried to pay some money to my wife and I cannot. Please treat this as very very urgent. Please treat as very very urgent. What is happening here...</p> <p> </p> <p>Regards.</p>
FNB, "How can we **** you?". My profile says I am dead and at the moment I cannot do naything on my account! I can't transfer money between my accounts! I cannot even buy just a R5.00 airtime, let alone swiping. This tells me you can get stuck and be stranded in the middle of nowhere while you have funds in your account! This is so not on! I am not sure what is happening now!
FNB, "How can we **** you?". My profile says I am dead and at the moment I cannot do naything on my account! I can't transfer money between my accounts! I cannot even buy just a R5.00 airtime, let alone swiping. This tells me you can get stuck and be stranded in the middle of nowhere while you have funds in your account! This is so not on! I am not sure what is happening now!
Good day Mr. machethes
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. machethes
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***