One month to load credit card facility

<p>On the 25th of May I requested for a credit card limit increase. The increase was approved in principal and the relevant documents were sent. I sent them back completed with the all the supporting documents. It's the 21st of June now and the facility has not been loaded.</p> <p> </p> <p>I've followed up and even the agents assisting me assured me that it will take 3-5 working days. </p>