WS
Waden S
1 reviews | Active since Oct 2014
30 Jan 2019, 13:31
One hour over the phone no answer
Premium credit card.
I was at the branch for over an hour but no response from the debtors department.
I paid 13k to my credit card account meanwhile my account only required 2,8k payment, yet my account has been suspended.
What is going on
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
30 Jan 2019, 13:53Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply30 Jan 2019, 13:53
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
WS
Waden S's updateReviewer Update
04 Mar 2019, 10:58Matter resolved instantly
WS
Waden S's update04 Mar 2019, 10:58
Reviewer Update
Matter resolved instantly