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senzelamandla S

1 reviews | Active since Oct 2016

15 Nov 2017, 16:02

one gets transferred to 6 different people without getting any help what so ever

my debit order date was changed without my consent and no one can tell me why it was changed but i still charged on my FNB about for insufficient fund, this is very bad service

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Nov 2017, 09:57
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)