1 reviews | Active since Dec 2017
One deposit teller , Greenstone mall
Good day I had to make some deposits and change on 04/12/2017 , in your Greenstone branch. To my surprise there were only 2 tellers operating and 23 clients waiting for service ! When I addressed the issue with one of the passing floor managers ,they have no concern for that at all. Fnb,if this is how my funds are managed , they will better managed elsewhere.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)