1 reviews | Active since Feb 2017
One counter always open
<p>I don't understand why there is one counter open at the bank. We are 10 people in the queue but one person to help us all. I can go to any FNB branch in Bloemfontein, you'll get the same service at all of them. We don't do banking at lunch time or at closing time. There is only one person at the counter. FNB''s advert shows they are the best but the service is bad. The lady's at the counter don't smile at you and the don't greet you. </p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number and the name of the branch, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number and the name of the branch, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)