JH
Jolene H

1 reviews | Active since Apr 2014

10 May 2021, 12:48

Once off card transactions dont need any approval.. it just goes off

Money was deducted from my Savings account CARD on the 26th of April 2021. I did not authorize nor budget for the amount to be deducted from my card and I want the transaction reversed today.

It is impossible to get hold of anyone in the call centre , ended up speaking via chat. Got the forms to complete and send to the dispute department, this was last week, I am yet to receive any phone call or reversal of the transaction.

I want the transaction reversed, I actually need the money

0
Replies (1)
JH
Jolene H's update11 May 2021, 14:56
Reviewer Update
Day 2 and communication with agents on a chat proves useless.... This absolutely crazy.

This service ****ing stinks...

Transaction went through my card that i did not approve. I uavr canceled the card via the app..
Please find someone that is capable.. So far it has proven worthless... All ****ing talk and no play.