ONCE AGAIN...YOU FAIL FNB...

<p>This is the second complaint in a week...WOW...</p> <p> </p> <p>Its not fun to do this, but people need to know what THE COMPANIES do and how they act, before they decide to make use of that spesific companies services.</p> <p>My first complaint was about FNB Connect (which STILL has not been sorted out) I had to phone them, becasue it seems to me that they dont REALLY care. They will phone me ONCE a day,and if i cant get to the phone or im busy, they just assume (oh well,we tried)..</p> <p> </p> <p>I Finally got hold of someone,THEN IT ALL STARTED,was transferred from the one department to the other, each person saying "please hold on while i transfer you to the right department" after the 5th transfer, i was STILL not at the right department,but luckily i received the number for the complaints department.</p> <p> </p> <p>SOOOO, i got in contact with an agent,she asked me for some details, then she said "please hold on while i see what is your complaint about. and that was the last i have heard from her or ANYONE from FNB. The call got cut/disconnected and still NO ONE bothered to phone me back,that happened early this morning.</p> <p> </p> <p>What a shame FNB,what a SHAME......maybe they should start employing people based on there performance/experience and NOT on other criteria.</p>