BT
Boitumelo T

1 reviews | Active since Nov 2013

18 Aug 2015, 09:16

ONCE AGAIN, why do you have a callback service?!

Once again FNB I've asked for an unauthorized debit order to be reversed and no one has bothered to call me back. <br> Again I ask, why do you have a callback service if you aren't going to call clients back?! HONESTLY

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Aug 2015, 09:49
Official
Hello Tshangs,

Thank you for taking the time to express your concerns and please accept our apologies for the breakdown of service you have experienced.

Kindly complete the dispute form sent to you on email and return it back for further assistance.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)