TS
Thomas S

1 reviews | Active since Jan 2012

26 Oct 2017, 03:36

Once again taking money one the wrong date

Why doesn't fnb listen, why do they take money on the wrong date again and again, after being told and asked not to!!! They take it when my salary isn't in yet. What kind of service is this!!! What's the point? Great fnb!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2017, 10:07
Official

Hello Orosjopie,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)