DP
Dee-Anne Perrow
1 reviews | Active since Dec 2010
21 Apr 2015, 10:03
ONCE AGAIN SHOCKING SERVICE FROM ONLINE
last year we were not able to access our business account, FNB came in and put us on a new system as apparently the certificate system used was longer longer going to be in use. not even 4 months later i could once again not access my account, they sent someone in to swop me back to the certificate system however left my accountant on the \USB login"system. she has now for two days not been able to access our accounts"
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FNB (First National Bank)'s replyOfficial
21 Apr 2015, 10:08Hello deppie,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 670263.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 670263.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply21 Apr 2015, 10:08
Official
Hello deppie,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 670263.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 670263.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)