Once again shocking service!

Where do I start?? Once again bad service from FNB. Probably the third time now I have had to put this on Hello Peter. <br> App**** for a personal loan. I was pre-scored etc etc and was told it would take 3-4 working days for an outcome. Due to error made from FNB it took 10 days for an outcome and this was escalated and followed up on a daily basis by my personal banker and myself. Very long and painful. <br> <br> The outcome is laughable to say the least!! To be told that the loan is unaffordable even though after paying my ITC bills and the loan installment I am still left with over R10,000!! How is this possible??<br> Clearly someone has made an error and I am not going to stand for it.