LJvR
Leon Jansen van Rensburg
1 reviews | Active since Nov 2013
02 Mar 2016, 07:19
Once again lack of service/response from FNB!
I have sent a couple of messages now to FNB Premier division and i get no reply whatsoever!<br> I need stopped debit orders lifted and they have just ignored my request. Additionally i asked them to stop an unauthorised amount coming off my account every month, that isn't a debit order and i have no clue who is taking that off my account, and there again after 2 months they are ignoring this request.<br> This is pathetic service FNB!
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Mar 2016, 09:06Hello leevee,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880574.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880574.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Mar 2016, 09:06
Official
Hello leevee,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880574.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 880574.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)