1 reviews | Active since Apr 2017
Once again just terrible service
<p>I app**** for a personal loan on Friday, call yesterday (Monday) to check the status they told me there were two profiles so they will sort that out and I should receive my funds today. Called this morning (Tuesday) there are two profiles so they application hasn't been processed yet. I must call back at 12 :/ how long does it take and why does everyone have a different answer, every time I call fnb they transfer me to one million departments wasting my airtime and time just to have ZERO results, I keep recommending this bank but I should stop! This is ridiculous. </p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Automatic reply, that's helpful
Automatic reply, that's helpful
Automatic reply, that's helpful
Automatic reply, that's helpful
Someone called me and told me they have sorted the double profile now my application will go to another department to be looked at....so u called me to tell me you will do exactly what I complained about? Transfer me to another department...why do people even use fnb.
Someone called me and told me they have sorted the double profile now my application will go to another department to be looked at....so u called me to tell me you will do exactly what I complained about? Transfer me to another department...why do people even use fnb.