Once again bad service

Over months now I have been experiencing problems from the private client division.<br> I still have no Banker assigned to me after my Banker left quite some time back. Calling to enquire on any matter seems impossible being placed on hold for over 20minutes. After finally getting hold of some one ( not my Banker) asking regarding OTP thats not received to process payments. I have a rude person telling me they don't know why. <br> So tell me why even bother paying over R300 for private client services? The money I spent in calls to speak to people makes up for the \ extra \" Ebucks received as a \"benefit\" to being a private client. Till thus far this the only benefits I know of that really counts.<br> NOT WORTH IT <div><br></div><div><em>(Supplier name changed from FNB Insurance Brokers to First National Bank by Hellopeter.com)</em></div> "