MO
Michelle O
1 reviews | Active since Oct 2018
07 May 2019, 14:05
On the verge of changing to another bank after almost 28 years, due to harassment
I am not going to rewrite the whole story. Please refer to link https://www.hellopeter.com/first-national-bank/reviews/appalling-service-after-my-mothers-death- ********** .
This was sorted at that time, and since, I have received two emails since March 2019 from your staff at ********** and Chimelodine Wilskut, harrassing me to pay this outstanding balance.
PLEASE explain to me how there are different messages as it seems that there are different systems used as people cannot read!!! This is so damn annoying. I AM NOT PAYING A SINGLE CENT!!
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FNB (First National Bank)'s replyOfficial
07 May 2019, 15:55Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply07 May 2019, 15:55
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***