On the 20th June I visited FNB Bank in Westgate for some reason

On the 20th June I visited FNB Bank in Westgate for some reason. The consultant who was helping me that time tell me that I'm having da check account offer... To change my card to the one with more offers and bucks. I ask here if I am going to be charged for a new card? She said NO..Fnb is not going to charge me anything for a new card. But I am surprised to see that I have being charged R160. For card replacement. I am angry because they selling us lies. Their consultant ar very evil.I want my R160 back because I didn't want to change.. And she said changing of card is for FREE I wil never be charged.. But now I'm charged. I felt helpless and being ******. Fnb need to be honest with their customers. Not to sell us **** news. Fnb consultant behave like ****ers. I want my money Back. And I'm gonna draw all my money and go to Another banks where they wil respect me.