1 reviews | Active since May 2016
On Hold Growing Old!
<p>callled FNB Business queries to change my incontact number and was transfered over 4 times and asked to hold on numerous occasions, service from the agent was terrible. she was informed that i was in a hurry for a meeting and said it wouldnt take more than 5 minutes i ended up on hold for over half an hr</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)