JC
James C
1 reviews | Active since Feb 2015
02 Feb 2015, 12:13
ON HOLD FOR MORE THAN 20 MINUTES!!
I called the Card department to query a transaction on my account. Was holding for more than 23 minutes...eventually just dropped the call. PATHETIC SERVICE!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Feb 2015, 12:35Hello jamesdouglasc,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 615801.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 615801.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Feb 2015, 12:35
Official
Hello jamesdouglasc,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 615801.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 615801.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)