KB
Kirsten B

1 reviews | Active since Mar 2009

03 Jun 2017, 10:09

On hold for 7 minutes

<p>Trying to get hold of FNB is pure torture. 7 minutes and no one answered....I have lost my patience. R4K under pending transactions for more then a month. Only way to get service is to write a hellopetee message...very sad!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jun 2017, 10:29
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)