1 reviews | Active since Aug 2018
On going problems that never get resolved.
Hi,
So I have been trying to get this sorted out for few months now and finally thought id wait it out but now it was been roughly 6 months and my Revolving load is still in bad standings and still don't have access to the available funds, when I have been making on time payments and more the 15% has been paid back.
I have tried to call the departments no one answers the phone or i keep getting taken back to the start of the call. The chat service is appalling no one there cares or is even interested in helping that is if they even respond in time or just close the chat session before you've had time to even try talk to them.
Could someone please get this resolved for me now, i am done trying to contact FNB and get no where.
Good Day Wayne
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Wayne
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
