mS
michelle S

1 reviews | Active since Oct 2016

26 Oct 2016, 08:19

On Debt Counselling and FNB Credit card Still Debit your acount

<p>To whom it may concern</p> <p> </p> <p>Is our firts Month on Debt counselling and FNB Credit card Collections still Debit myHusband Ac**** of R 8299.49 . After FNB was Inform that we on Debt counselling . Please can we have that amount Refund To us ASAP If you need any Document you can Phone Myself or send a email to ********** to find out who help them at fnb .</p> <p> </p> <p>Please can we get this sort out to day .</p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Michelle And Jaco Smit</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2016, 11:25
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)