***** on a never used card, PRIVATE CLIENT.

Not happy. New FNB private clients customer as of late last year. I have always just been using my vitrual cards with tap to pay, and never have i ever bought from UBER EATS in my life. So 31 March 2025 throughout the morning hours money went off my Private Fusion Card without my authorisation, R134.24, and R355.90. These were the messages of purchases off my card that i have never even used. So i reported both on the APP as *****, the card was automatically cancelled and a replacement was ordered. Now aditionally a R160 card replacement fee has been charged for a card that was cancelled due to negligence of the bank? How does transactions take place in my sleep. I want these funds returned, the uber eats purchases as mentioned above, and the card replacement fee where i did absolutely nothing wrong. After reporting the two transactions as ***** all is silent, have tried calling the ***** department several times to no answer.