NM
Nomsa M
1 reviews | Active since Jun 2012
23 Jan 2019, 07:55
Olympious Chibayambuya stood me up for a meeting
I went to FNB Olympus and the lady who is standing for a manager currently advised me to talk to my private banker. I emailed the private banker Olympious Chibayambuya and after back and forth emails about her availability we finally agreed to meet on Tuesday 22/1/2019 at 13:00, and she did not pitch ,no phone call , no email. I indicated to her that I needed to see her urgently . I still would like assistance urgently.
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FNB (First National Bank)'s replyOfficial
23 Jan 2019, 11:44Good Day Nomsa,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply23 Jan 2019, 11:44
Official
Good Day Nomsa,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)