MV
Mapaseka V

1 reviews | Active since Aug 2010

05 Apr 2015, 19:05

Old statements charged per page vs per month

Last year, 20 May 2014, I was shell shocked to find out I had to pay R11 per page for each statement from a branch. It made no sense to me to be charged R11 per page for the 6 previous months with each statement of 5 pages.<br> <br> I am glad someone at FNB actually restructured this cost. I'm glad you have reduced the price to R6 per statement instead of R11 per page of each statement. Although I am leaving FNB in a month or so, I am giving credit where it is due.<br> <br> Well done. I guess.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Apr 2015, 09:30
Official
Hello Botho,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)