OH NO

We opened bank account with FNB First my husband bank card was a problem it took almost 2 months to sort it out Nigel branch told him we wont charge for the temp card or the original card well both has been charged. 2 we went to heidelberg branch to sort out an 879 minus on the account after phoning customer care not the branch or customer care were willing to solve the problem. I went to heidelberg branch to close my account and they refused due to a R165 bank charge that was levied to an account I never used If bad service was a bank it would be fnb. I really miss Capitec After a month and more bank charges the issue is still not resolved this was 26 Nov 2019

Today a month later. and me being to the branch twice its still not sorted. And bank costs that is supposed to be R200 ended up being close to R700 for 1 month on my husbands bank account.