TP
Telicia P

1 reviews | Active since Aug 2012

29 Mar 2017, 15:12

Oh My GEE

<p>So it's me and FNB again urggghhhh!!!!!! today i decided to check my credit card balance and why in heavens name this thing has not been paid off already since they have been deducting my money and still nothing happens i just had an explanation though that they are soooooooooo sneaky and ***** they make a system debit go off on my account but that monies dont pay my account and now im lost again it seems someone took the liberty to decide what happens with my hard earned money so now i ned to start all over again ****** HELL!!!!And the other thiong is whom is gonna refund me all my monies cuase by law i've already paid more than that stupid card was and now theyre spinning it i mean ***!!!! This im not gonna leave like that NO im laying a official complaint now s someone better contact me or mail me ASAP cause this im going to escalate to higher powers really this is wrong on so many levels i really just better make use of my other accounts and just close this UTTER USELESS ACCOUNT!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2017, 15:39
Official

Good day Ms. Tills

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***