1 reviews | Active since Dec 2015
Offline with no answer anywhere
I was just busy on my PC using my FNB sim as WIFI connection and my cell is also connected via FNB connect. All of a sudden my Bitcoin miner server room switches off, my servers are down, my cellphone's internet doesn't work and my pc doesn't want to connect. I connect to another wifi connection other than my FNB networks and I can't access my sim card section to see if they have sufficient data. I call Private client 24hr line and they say we are experiencing technical difficulties and the phone goes beep! ****it man! Some of us want to work this time of night!!! Without my servers running, I lose money every minute! And the best I get from FNB is NOTHING. Maybe I should switch from FNB since their network clearly is not reliable! POOR
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)