1 reviews | Active since Oct 2012
Offline service
<p>On the 20th of August, a Saturday evening all FNB's services went down (Card swiping, online & cellphone banking and ATM withdrawals) leaving me in quite a predicament unable to pay my bill at a restaurant and looking like an idiot. Being an IT manager I understand that these things do happen but you should have a continuity plan in place for such events. Very poor! </p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to look into your matter can you provide us with your Id or account number Upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to look into your matter can you provide us with your Id or account number Upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)